Secure Your Garage – Irvine PD

Written by Shiree Lind, Crime Prevention Specialist

Irvine Police Department, Crime Prevention Unit

What is in your garage? Although Irvine is known for being a safe community, we are not crime-free. Thieves look for easy targets, and they will often choose open garage doors as an opportunity to steal. They may be enticed by items left in the open. This also applies to valuables left in plain view inside vehicles. Don’t make yourself an easy target by leaving valuables out in the open. Here are some other tips from the Irvine Police Department Crime Prevention Unit to help protect your property:

  • Lock and close all doors leading to your garage
    • Watch your garage fully close before leaving the area
    • Secure your valuables in your garage or at least keep them out of plain view 
    • Do not leave your purse, wallet or keys to your vehicles inside your vehicle
    • Secure bicycles in your garage to something stationary, and register bicycles with the Irvine Police Department at Project529.com/Irvine 
    • Always remember to lock your car and roll your windows up- even when parked in your garage
    • Remove your belongings or secure them in your trunk (before you arrive to your destination)
    • Engage your car alarm
    • Items typically stolen include:
      • Bikes, golf bags, sporting equipment and electronics from garages
      • Cellphones, purse/wallet, sunglasses, laptop and tools from vehicles
    • Don’t leave your garage door remotes in your vehicle
    • Padlock the latch or door track when you are out of town
    • Change door locks when moving into a new house
    • Know your neighbors and look out for each other
    • Report suspicious behavior immediately 
    • Call 9-1-1 to report a crime in progress

For more information on crime prevention and personal safety, please visit CrimePrevention.IrvinePD.org. 

Summer Safety Tips – Irvine PD

Written by Vanessa Vanecek, Public Safety Assistant

Irvine Police Department, Crime Prevention Unit

Summer is here and the warmer weather means getting outside, hitting the beach, and maybe even taking some family vacations for the first time in a while. Although we are all excited to get back on the road and take a long awaited break, it is important to ensure our safety and the protection of our homes and belongings. These tips will help you have a fun-filled and worry-free summer. Enjoy! 

  • • Install lighting, such as motion lights or dusk-to-dawn detector lights, on your home’s exterior.
  • • Set timers on interior and exterior lights to turn on in the evening to make it appear someone is home.
  • • Consider installing a security system for your home that includes a camera surveillance system you can monitor remotely.
  • • Trim tall shrubbery and plants around your home to eliminate hiding places. 
  • • Close and lock all your doors and windows, including the garage door, when you leave your house. 
  • • Make sure your bikes are registered, kept locked and put away when not in use. 
    • o Register your bike for free by visiting project529.com/Irvine or by downloading the 529 Garage app on your mobile phone.
    • • Be aware of your surroundings when you walk, jog or bike. You can also wear bright colors to alert drivers around you. If you are going out in the dark, wear reflective clothing and carry flashlights for extra lighting.
    • • Make sure to schedule regular deliveries of packages, mail and newspapers. Put a hold on these when you are out of town for an extended period.
    • • Avoid posting specific vacation plans on social media until you return so others won’t know when your house will be unoccupied.
    • • Ask a trusted neighbor to pick up fliers or other publications that might be left in your doorway while you are away.
    • • When uninvited guests knock on your door, make sure you respond by letting them know you are not interested—avoid pretending that you are not home.
    • • Be a good neighbor and look out for one another. 
    • • Tell a family member or trusted neighbor about your vacation plans and ask them to check on the house occasionally. 

Report any suspicious activity to the Irvine Police Department at the time of the occurrence by calling 949-724-7000. In an emergency, please call 911.

Have fun, be safe and don’t forget your sunscreen!

Important Pool Information – Update

06/11/21: Lifeguards are at the Resort and Lagoon Pools from 12:00 p.m. to 7:00 p.m. Monday - Sunday and pool monitors will be at all of the satellite pools. To make the process smooth for everyone, please keep in mind the following:

  • The Gate Monitor at the Recreation Center's main entrance will be checking your key cards. Beginning Tuesday, June 15th, we will be allowing guests at the pool area. Each home is allowed a max of 6 guests per household.
  • The Pool Monitor that will be visiting all the satellite pools throughout the day will be asking to see your key cards. They will be enforcing the pool rules, and everyone will be expected to comply. 
  • Lifeguards will be doing a 10-minute safety break at the top of each hour for kids under the age of 14. The safety break is meant as a time for kids to get out of the pool and use the restroom. Please remember that you must still watch your children while they are swimming. 
  • Reservations are not required at any of the pools. They will not be required at any of the pools this summer as well. Also, there are no longer quadrants at any of the pools. Residents should be respectful of the sentiments of neighbors relating to social distancing.
  • No rafts, inflatable toys, boogie boards, diving rings, swim fins, scuba equipment, balls or other like toys allowed. 
  • No glass is allowed. Pool monitors, lifeguards, security and/or management may ask to look in your ice chests/large bags to confirm no glass is being brought in the pool area. 
  • Children can wear US Coast Guard approved flotation devices and pool noodles are allowed. 
  • All bikes need to be locked up at the bike racks outside of each pool area. Skateboards and scooters all have special parking at each of the pool areas. Bikes, skateboards and scooters are not to be brought on to the pool deck. 
  • BBQ areas are first come first serve. 
  • Wipes are available at each pool site for residents to use on furniture as needed. 
  • The pool hours for the Lagoon pool, Resort pool, Peppertree Square pool, Promenade Square pool, Cypress Square pool, and Date Palm Square pool will be as follows: Sunday – Thursday from 6:00 a.m. to 10:00 p.m. and Friday – Saturday from 6:00 a.m. to 11:00 p.m.
  • The pool hours for the Competition Pool will be as follows: Sunday – Thursday from 5 a.m. to 10 p.m. and Friday – Saturday from 5:00 a.m. to 11:00 p.m.

Woodbury Waves Swim Meets & Practice Times

Woodbury Waves Swim Meets (all intrasquad): 

July 10: Swim Meet - 8 a.m. to 1 p.m.

July 17: Swim Meet - 8 a.m. to 1 p.m.

July 24: Swim Meet - 8 a.m. to 1 p.m.

The Woodbury Waves will begin swim practice on June 8th at the Competition Pool. They will practice Monday – Thursday from 3:30 p.m. – 6:00 p.m. Registration is closed and they have a full roster for this swim season.

Proposed Community Improvements

05/18/2021: The Board of Directors has made the decision to withdraw their application with the City of Irvine to relocate the sand volleyball court. The volleyball court will stay at the resort pool area and the Board will be looking into adding a rinse off station and possible wall around the court. Since the application has been withdrawn with the City of Irvine, the public hearing will not take place on Wednesday, May 19th.

When to Call the Police

WHEN TO CALL 911

Written by Lindsay Hanania, Dispatch Supervisor

Irvine Police Department, Dispatch

You may have questions about when to call 911 and when to call the Irvine Police Department’s non-emergency dispatch line. Here are some answers to frequently asked questions.

When should I call 911? For emergencies – a fire, a medical emergency, a crime in progress, or any other life threatening circumstance that requires an immediate response.

Why am I asked so many questions? Dispatchers ask questions and collect as much information as possible for everyone’s safety. The more detailed your answers to their questions, the better. 

When you call 911, the dispatcher will ask you for the location of the emergency. Give an address or the nearest cross streets. If you call from a cell phone, the dispatcher won’t know your exact location. In order to get a faster response, always start with the location of the problem and we can connect you to the proper agency. 

Dispatchers often ask clarifying questions while first responders are on their way. Do not be concerned about the questions delaying someone’s arrival. One dispatcher can talk to you while another dispatcher tells police officers or firefighters where to go and what to expect when they arrive. The dispatcher may ask for your name and phone number if they need more information or if an officer wants to give you an update on the situation.

What do I do if I accidentally call 911? If you call 911 in error, stay on the line and let us know. If you hang up, dispatchers will call you back to ensure there is no emergency. Please help us by staying on the line so dispatchers can confirm you do not need emergency assistance.

Are there options other than calling 911? Text to 911 connects those who cannot call 911 to emergency services. This should be treated like 911 and only used in the emergency situations described above. Remember – “Call if you can. Text if you can’t.”

When should I call Irvine Police Department’s non-emergency line at (949) 724-7200?

Only use our non-emergency line to report less immediate concerns. When you call 911 for non-emergent situations, you are using resources that can be used to assist others who are experiencing emergencies that could be life threatening.

One of the most common calls our dispatchers receive are noise complaints, such as loud music, parties, or barking dogs. These situations are not emergencies. Please help us by calling the non-emergency number at 949-724-7200 in those situations.

What if I speak another language? Let the dispatcher know what language you prefer and they will get a translator on the line to assist.

Should I call if I think someone else already called?  Emergencies and crimes can be large puzzles with hundreds of detailed pieces. Your information could be the missing piece that makes a difference! Please call to report a crime even if you think someone else has already reported.

You are the eyes and ears of the community! We appreciate your commitment and partnership in keeping Irvine safe.

For more information on crime prevention and personal safety, visit www.irvinepd.org.

Google Fiber Update

2/8/21 – Super fast Internet by Google Fiber is now available in Woodbury! Sign up today at Google Fiber site to choose your plan and be among the first in Irvine to enjoy this new amenity.

Google Fiber lets you do everything you love—faster. With gigabit uploads and downloads you can use 20+ devices without interruption, stream shows without buffering, and play multiplayer games without lag. Plus, there are no data caps, no contracts, no rental fees, and no installation fees.

If you have any questions, please contact the local team at fiber-oc-sales@google.com.

Please be advised that currently the Cortile sub association has not signed an agreement with Google Fiber, therefore it is not available to anyone living in the Cortile community.

Replacement Mailbox Keys – Single Family Homes

If you lose your mailbox keys and you're in a single family home, you will need to contact the United States Postal Service on 1 League in Irvine. The cost for a replacement lock is $50.00 and it will take 2-3 days to go through the whole process. You will fill out a form at the USPS, present a photo ID, and a current utility bill. If you have any questions, you can call the post office at (714) 368-3374.

New Court Reservation Booking Platform

1/21/21: AppointmentPlus will no longer be used as of Monday, February 1st! Starting February 1st, we will be moving to TennisBookings for all court reservations. 

Over the past two weeks, we have continued to have technical issues with the AppointmentPlus reservation system and have not had the support we needed from them to have those issues resolved. Bookly was also another reservation system that gave us no support as well. 

Starting Friday, January 22nd, you will need to create a new account through the new system and then you can begin booking reservations starting February 1st.

When you create an account, in the KEY CARD # space, you will enter in the last five digits of your key card number. Please fill out all blank spaces when creating your new account. 

Each account will get approved by someone in our office and the system will send you an email with your password. You can always change that password once you’re inside your account under MY PROFILE. 

Please visit this website to get started: woodburyca.tennisbookings.com    

You should see the Woodbury logo on the top left of the page, and that is how you know you’re in the right place. 

Residents should also be able to view and cancel their reservations. We ask that you take advantage of this feature and cancel a reservation once you know you will not be able to make your reservation time. 

Reservations can be booked by residents once a day during the current week time frame. Please be respectful of your fellow community residents and only make reservations for times you are certain you will be able to use the courts. 

We hope you find this upgrade helpful! We appreciate your patience as we work out any technical difficulties.

TENNIS LESSONS WITH APPROVED INSTRUCTORS

Residents that receive tennis instruction by one of our approved instructors will need to create different accounts with different emails, one for each person getting the lesson. This will allow for the homeowner to book back to back 30 minute or one-hour lessons.  Our office will be approving these accounts and verifying that you are getting lessons with an approved instructor. 

Cluster Mailboxes – Single Family Homes Only

Due to the increase in mailbox theft in the single-family homes that have the curbside mailboxes, the Board of Directors approved to have cluster mailbox units installed. Certain streets have already been completed and the rest of the single-family homes will be done in phases. Please keep an eye out for a letter from the Association that will indicate when you can pick up your new mailbox keys. Please note that the post office representative took into consideration the location of where the cluster units will be installed by making sure none were in front of any homes. 

Please keep in mind that if the boxes are not right by your house, that the reason the boxes are the way they are is to keep streets together.  When routes are designed, the post office tries to keep one carrier in a certain area, depending on the routes, line of travel and the amount of deliveries so they don’t have to break certain tracks between two routes. 

Please make sure to pick up your new mailbox keys so you can pick up your mail when the curbside boxes are removed. 

New Parking Rules – Private Streets

NEW PARKING RULES – EFFECTIVE NOVEMBER 1, 2020: At the September 24, 2020 Board meeting the Board of Directors voted to approve the proposed parking rules in which the definition of a commercial vehicle was added. Please be advised that the parking rules are only enforced by the HOA on our private streets that are highlighted on the attached map.  All other streets belong to and are the responsibility of the City of Irvine.

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